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Online stores and payments · Connected on request

Shopify in KO: which ads bring orders and revenue

We connect Shopify on request. KO links store orders to the ads that brought the buyer and takes refunds into account. The report shows which campaigns pay off in revenue.

Shopify KO

What KO takes

  • Orders: total, currency, payment status, cancellation
  • Line items and discounts
  • Refunds, with date and amount
  • Customers and their past orders
  • What Shopify saved about the visit: landing page, referring site and tags

How we would connect it

KO connects through the Shopify Admin API and only reads orders and customers. The store tells KO about new orders and refunds at once (webhooks).

Where data gets lost and how KO notices it

The purchase happens on the Shopify side

The buyer pays in the Shopify checkout. A website tracking code does not always see the purchase itself. So KO takes the order from Shopify, because this is more reliable. KO learns where the buyer came from by what the store saved about the visit.

A refund comes after the sale

When a buyer gets a refund, the order revenue goes down later. KO takes refunds together with orders. Campaign revenue in the report is already minus refunds.

An order has no tags

If Shopify saved no tags for an order, KO puts it in the "no source" group. You see the share of such orders above the Leads journal. If it grows, you notice at once.

Orders stop coming

If data from Shopify stops while other data still comes in, a card appears in What to do now. You learn about the stop before you see a drop in revenue in the report.

Need Shopify connected?

Send a request: we will check which data you need and connect it.

Demo

Imagine your project is already in KO

In the demo, ad accounts, a CRM and a website already feed the same reports. Open them and see what you learn when spend, leads and deals are in one place.

See it live

No sign-up, no payment

FAQ

Common questions

There is no date. We connect it when clients need it. Tell us how your Shopify store is set up, and we will reply how we can connect it.

Yes. The KO tracking code works on any website where you can add code to the template. In Shopify, this is the theme code. The tracking code shows visits and where they came from. Orders and refunds come only through the integration.

See where your revenue comes from

See what to cut, fix, and scale — using your real data.

Vitaly, co-founder of KO
Vitaly Product & sales
Azat, co-founder of KO
Azat Engineering

You'll meet the founders, not a sales rep — we built KO after years of running growth on broken numbers.

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